Pacific College is seeking a dynamic individual for the onsite, full-time position of Campus Operations Lead at our Chicago campus. This position is on ground, Monday – Friday from 8:30am – 5:00pm.

General Job Summary:

The Campus Operations Lead is responsible for the day-to-day operations and overall experience of our downtown campus. This role serves as the primary point of contact for students, faculty, and visitors while overseeing front desk operations, campus facilities, events, and administrative support functions.

This position plays a key role in ensuring a professional, welcoming, and well-functioning campus environment by managing office systems, coordinating vendors, supporting campus events, and maintaining operational efficiency across multiple areas. This role is a natural fit for those who enjoy the opportunity to manage a variety of tasks as well as being able to move around from time to time, completing light physical duties.

Key Responsibilities:

Maintain/Oversees/Supervises Front Desk

• Ensures high level of customer service
• Manages the desk by answering calls and upholds the following when doing so:
  • Greet all walk-in customers and direct them to the appropriate department or staff.
  • Takes tuition payments, makes book sales.
  • Makes and distributes student IDs.
  • May perform opening/closing duties.
  • Receives deliveries and notifies staff and/or faculty members to pick up or put in mailbox.
  • May distribute mail as well as other communications to faculty, staff, students via-mail boxes.
  • Makes copies or scans files as requested.
  • Maintains neat, organized work, bookstore, and administrative entry area.
• Handles ordering and issuing student U-Passes. Reviews and approves UPASS invoices.
• Coordinates and monitors office operations and procedures to ensure college needs are met daily.
• Plans goals/objectives for office operations and identifies resources (staff, equipment, funds) required for optimum functioning of office.
• This role may supervise part-time student workers based on campus activity and needs.

Communications and Event Planning

• Assist with creating and posting flyers on campus and removing outdated postings
• Manages/updates TV monitors with important school information
• Updates/maintains ComFeed announcements page and calendar
• Annual Commencement Ceremony: Leads Graduation Team to coordinate annual commencement ceremony.
• Organizes birthday/anniversary luncheons, campus outings, and holiday gatherings

Facilities Support

• Works with building management for temperature control and repair orders
• Contacting Vendor/Service People as needed.
• Ensures campus furnishings (desks, chairs, tables, massage tables, etc.) are in good working order or seeks to have repaired. May perform minor repairs as needed.
• Ensures campus is kept well maintained, clean and organized. Spot cleans, as necessary.
• Updates classroom set-ups as needed (moves folding tables, chairs, layout).

Campus Supplies

• Orders college campus supplies to support the entire campus and bookstore.
• Receives book/supply orders and compares packing slips/invoices, of deliveries, to purchase orders for books and bookstore supplies.
• Oversees bookstore inventory informing supervisor of discrepancies. Completes an annual inventory report every December.
• Reconcile receipts for all office, bookstore, and campus director purchases on college credit card through bank expense management website. Send reports to accounting as needed.

Campus Safety and Security

• Orders, Issues and Tracks Key Cards for Students, Faculty and Staff granting proper access as needed and removing when someone leaves the college.
• Adds visitors to the guest list when necessary
• Leads Campus Safety Team. Conducts annual safety briefings for students and faculty.

 On-Ground IT Basic Support

• Assist staff and faculty with basic on-ground IT equipment support (replacement cables, laptops, mouses, etc.)
• Liaises with IT to help facilitate technical support where a physical presence is necessary to help IT identify and resolve issues.
• Coordinates with IT to ship Chicago IT equipment to other locations.
• Manages the Campus Laptop and Tablet lending program.
  • Assist students with borrowing a laptop/tablet kit by ensuring all necessary paperwork is filled out.
  • Manages/tracks laptop/tablet inventory. 
  • Follows up with students who are beyond the return date.

Qualifications and Skills:

• High school diploma or equivalent required; College degree preferred.
• Minimum of 2-5 years of experience in relevant administrative or office coordination experience.
• Proficient skills and experience with Microsoft Office Suite (including Word, Excel, PowerPoint, Teams, Outlook) while adaptable and eager to learn new software.
• Excellent customer service skills with a strong commitment to providing positive experience for students, staff, and visitors. 
• Strong written and verbal communication skills with the ability to interact effectively with all individuals. 
• Ability to manage multiple tasks accurately and meet deadlines despite interruptions. 
• Effective organizational, time management, and problem-solving skills. 
• Ability to work well independently as well as within a team. 
• Previous experience supervising others preferred.

Application Instructions: To apply, please submit a cover letter and resume to Dave Frech, at [email protected]. The application deadline is June 12, 2026. Recent graduates with relevant work experience welcome to apply!

Salary Expectations: $23.08 – $25.00 per hour

Work Environment: The work environment characteristics are representative of those an employee encounters while performing essential functions of the job in a typical office/workstation situation. Able to work sitting or standing at a desk and operate a computer using keyboard and reading information on a monitor. Some lifting or moving boxes or other items including massage tables or folding tables weighing up to 30-40 lbs.

Reasonable accommodations may be made to accommodate individuals with disabilities to perform the essential functions.

We offer the opportunity to work with a dynamic team of holistic, caring professionals. We are committed to creating a diverse community of faculty, staff, and students. Pacific College of Health and Science is an Equal Opportunity Employer. The College celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, pregnancy, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applicants are considered based on their qualifications for the position.

Pacific College of Health and Science is one of the oldest and largest accredited institutions training professionals in integrative and traditional Chinese medicine to include acupuncture, holistic nursing, massage therapy, herbal medicine, and medical cannabis. Founded in 1986, Pacific College is home to beautiful campuses and busy clinics in New York, San Diego, and Chicago and a rapidly growing online division. Pacific College features an esteemed faculty with over 200 faculty members from   around the globe, many of whom conduct ongoing research and educate approximately 1,700 students every year.

Pacific College is seeking a positive individual for the position of full-time Admission Coordinator at our New York campus. This position is hybrid, with at least 2-3 days per week required at the New York campus. Must also be able to work some Saturdays for student proctoring needs.

General Job Summary:

The Admissions Coordinator (AC) provides administrative support to the Admissions department and represents the College in a positive and professional manner. This person also conducts database management and file audits, collects documents, and manages student files.

Essential Functions & Responsibilities:

CRM Management/Admissions Support Responsibilities:

The CRM management part of this role is the primary role within the position.

• Database management as needed in both CampusVue and Salesforce
• Assists the Admissions Team in document collection
• Collects and uploads documents to the CRM
• Conducts file audits within the CRM systems
• Prepare weekly reports
• Tracks all required documents
• Sends application acknowledgement letter with pending information
• Communicate with new applicants about any pending admissions documents
• Sends out acceptance letters to applicants via mail and/or email
• Determines total number of semester units earned and GPA from applicant transcripts in order to meet the pre-requisites of the programs.
• Updates applicant status changes and documents collected in CRM systems
• Creates form letters and communication templates
• Updates and maintains Admissions Coordinator policies and procedures
• Willingness to be trained to make outbound and/or receive inbound admissions calls
• Organizes and maintains inventory of supplies and promotional materials

PBSN Program Proctoring Responsibilities:

• Proctor TEAS exams for the PBSN applicants
  • Multiple times per week including some Saturdays
• Greets & manages the test launch, including setting expectations with the test-takers
• Calls to confirm or modify prospective-student appointments
• Facilitates compliant test-taking in an on-site test center

Miscellaneous Responsibilities:

• Participates in campus cleaning; ensuring the college keeps a neat, organized, and professional environment
• Represents the college positively at all times
• Other duties as assigned

Minimum/Required Qualifications:

Job Skills:

• Required: Proficiency in Word, Excel, and Outlook
• Preferred: Working knowledge of PowerPoint, Microsoft TEAMS

Education and Attributes:

• High School graduate
• Ability to multitask with strong attention to detail
• Ability to work independently and in a team environment
• Ability to communicate tactfully and professionally
• Must be motivated and determined
• Must be a team player, ready to wear many hats
• Must have a positive attitude with the ability to adapt to change

Work Environment: The work environment characteristics are representative of those an employee encounters while performing essential functions of the job in a typical office/workstation situation. Able to work sitting or standing at desk and operate a computer using keyboard and reading information on a monitor.

Application Deadline/Procedures: To apply, please send your resume to Michael Santoro at [email protected]. The application deadline is June 12, 2026.

Salary: $18.50 – $20.00 per hour

Reasonable accommodation may be made to accommodate individuals with disabilities to perform the essential functions.

We offer the opportunity to work with a dynamic team of holistic, caring professionals. We are committed to creating a diverse community of faculty, staff, and students. Pacific College of Health and Science is an Equal Opportunity Employer. The College celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, pregnancy, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applicants are considered based on their qualifications for the position.

Pacific College of Health and Science is one of the oldest and largest accredited institutions training professionals in integrative and traditional Chinese medicine to include acupuncture, holistic nursing, massage therapy, and herbal medicine. Founded in 1986, Pacific College is home to beautiful campuses and busy clinics in New York, San Diego, and Chicago and a rapidly growing online division. Pacific College features an esteemed faculty with over 200 faculty members from   around the globe, many of whom conduct ongoing research and educate approximately 1,700 students every year.

Pacific College of Health and Science is seeking a dependable individual for the onsite, full-time position of Clinical Services Assistant at our New York Campus. 

General Job Summary:

The Clinical Services Assistant is responsible for the daily operations of the clinic under the guidance and supervision of the Clinic Director. Accuracy and attention to detail are very important with particular attention to scheduling and rescheduling patients, supply inventory, and financial procedures.

The position requires 5 days per week onsite at the New York campus.

Essential Functions & Responsibilities:

• Maintain smooth flow of daily operations in the clinic. Must be available to open and/or close the clinic.
• Answers telephones and schedules appointments for treatment.
• Greet and check in patients entering the clinic for treatment.
• Check patients out and take payment for services and products received.
• Conduct inventory for treatment rooms and clerical supplies.
• File and maintain patient Clinical Services charts.
• Assist the Clinic Director with administrative duties as required and needed.

 Minimum/Required Qualifications:

• 2+ years’ experience in medical, customer service, hospitality or office management.
• Excellent written and verbal communications skills.
• Excellent customer service skills.
• Strong ability to resolve conflicts in a compassionate and courteous manner.
• Solution-oriented, with the ability to troubleshoot various issues.
• Works well individually and as a team member.
• Ability to listen and learn from others.
• Must have a broad understanding of the Pacific College mission and the structure and the benefits of its academic and clinical program.

Salary Expectations: $17.50 – $19.00 per hour

Application Instructions: To apply, please submit your resume to Matthew Zimmerman at [email protected]. The application deadline is June 12, 2026. 

Reasonable accommodation may be made to accommodate individuals with disabilities to perform the essential functions.

We offer the opportunity to work with a dynamic team of holistic, caring professionals. We are committed to creating a diverse community of faculty, staff, and students. Pacific College of Health and Science is an Equal Opportunity Employer. The College celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, pregnancy, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applicants are considered based on their qualifications for the position.

Pacific College of Health and Science is one of the oldest and largest accredited institutions training professionals in integrative and traditional Chinese medicine to include acupuncture, holistic nursing, massage therapy, and herbal medicine. Founded in 1986, Pacific College is home to beautiful campuses and busy clinics in New York, San Diego, and Chicago and a rapidly growing online division. Pacific College features an esteemed faculty with over 200 faculty members from   around the globe, many of whom conduct ongoing research and educate approximately 1,700 students every year. 

Pacific College of Health and Science is seeking a dynamic and passionate individual for the position of Adjunct Faculty in our Undergraduate Massage program at our New York campus.  We are seeking faculty members with exceptional communication skills who have a passion for teaching and whose enthusiasm for the subject matter will be an inspiration to our students.

Position Summary:

The successful candidate will be expected to be knowledgeable in either a didactic or lab course within our model curriculum, including Eastern and Western massage and bodywork theory and practice, biomedical sciences, clinical skills, and professional practice.

Minimum/Required Qualifications:

• Associate’s degree in Complementary and/or Integrative medicine.
• New York State unencumbered Massage Therapy License.
• Experience teaching for at least 5 years.
• Live classroom-based teaching experience at an institution of higher education.

Desired Qualifications:

• Teaching experience at the undergraduate level.
• An extensive teaching resume coupled with a student-centered teaching philosophy.
• Familiarity with instructional technology.
• Familiarity with APA writing style.

 Salary Expectations: $45.00 – $55.00 per hour based on experience and qualifications.

 Application Instructions: To apply, please submit a cover letter describing qualifications and resume/CV  to [email protected]. This position will remain open until it is filled. 

Reasonable accommodation may be made to accommodate individuals with disabilities to perform the essential functions.

We offer the opportunity to work with a dynamic team of holistic, caring professionals. We are committed to creating a diverse community of faculty, staff, and students. Pacific College of Health and Science is an Equal Opportunity Employer. The College celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, pregnancy, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applicants are considered based on their qualifications for the position.

Pacific College of Health and Science is one of the oldest and largest accredited institutions training professionals in integrative and traditional Chinese medicine to include acupuncture, holistic nursing, massage therapy, and herbal medicine. Founded in 1986, Pacific College is home to beautiful campuses and busy clinics in New York, San Diego, and Chicago and a rapidly growing online division. Pacific College features an esteemed faculty with over 200 faculty members from   around the globe, many of whom conduct ongoing research and educate approximately 1,700 students every year.

Pacific College of Health and Science is seeking a dependable individual for the onsite, full-time position of Environmental Services (PM) at our New York Campus. 

Available Shift: 2:30pm-11:00pm (Monday-Friday)

General Job Summary: Environmental Services delivers a high-quality cleaning service to create a safe and healthy environment for our community which includes our onsite health clinic, classrooms, and offices. The Environmental Services role includes completing a list of scheduled cleaning tasks and ensuring all areas are clean and well maintained. The tasks may differ day-to-day, depending on business necessities, but there are general protocols that will be followed daily.

Essential Functions:

Classroom Cleaning

• Clean chairs, tables, podiums, etc.
• Wipe down and clean dry erase boards, mirrors, treatment tables, etc.
• Clean floors, walls, mirrors, etc.
• Restock classrooms based on needs.

 Clinic & Office Cleaning

• Clean floors (vacuum or linoleum)
• Setup/breakdown of chairs, tables, podiums, etc.
• Provide needed resources such as power strips, extension cords, etc.

 Bathroom Maintenance

• Maintain general cleanliness of bathrooms
• Empty trash as needed.
• Restock supplies as needed.

 Facility Maintenance

• Maintain general cleanliness of kitchen/lounges including appliances, water coolers, sinks and countertops, etc.
• Restock supplies as needed.
• Empty trash/recycling as needed.
• Respond to immediate needs such as spills, safety hazards, etc.
• Special projects as needed

Supply Management

• Organize inventory in supply closets.
• Distribute supplies to janitorial closets and classrooms.
• Communicate any supply needs to EVS Supervisor.
• Report on any inventory losses to EVS Supervisor.

Classroom Setup

• Arrange classroom furniture (desks, chairs, instructor stations) according to daily schedules and room configurations.
• Ensure all instructional materials and equipment are in place (projectors, whiteboards, markers, AV equipment, etc.).
• Verify classrooms are clean, organized, and ready for use prior to starting times.
• Set up specialty spaces (labs, clinics, testing rooms) per program-specific requirements.

Classroom Breakdown

• Reset classrooms to standard layout after classes or events.
• Remove materials, equipment, and debris from classrooms and common areas.
• Clean and sanitize surfaces, including desks, podiums, and shared equipment.
• Properly store equipment and supplies in designated areas.
• Report any damage, missing items, or maintenance needs.

Minimum Required Qualifications:

• Must have a High School diploma or equivalency
• 1-3 years of working experience in custodial, janitorial, or general maintenance work (schools, hospitals, offices, or commercial buildings).
• Knowledge of proper cleaning methods, materials, and safety practices, including handling of chemicals and use of PPE.
• Ability to push and lift to 50 pounds.
• Ability to bend at waist, sit, kneel, climb walk, crouch as job may require
• Ability to work independently and manage time effectively while maintaining a high standard of cleanliness.
• Maintain clear and professional communication at all times; customer service oriented.
• Must be reliable, honest, and act in a professional manner.

Salary Expectations: $17.50 – $18.50 per hour

Application Instructions: To apply, please submit your resume to Steven Gard at [email protected]. The application deadline is May 22, 2026. 

Reasonable accommodation may be made to accommodate individuals with disabilities to perform the essential functions.

We offer the opportunity to work with a dynamic team of holistic, caring professionals. We are committed to creating a diverse community of faculty, staff, and students. Pacific College of Health and Science is an Equal Opportunity Employer. The College celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, pregnancy, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applicants are considered based on their qualifications for the position.

Pacific College of Health and Science is one of the oldest and largest accredited institutions training professionals in integrative and traditional Chinese medicine to include acupuncture, holistic nursing, massage therapy, and herbal medicine. Founded in 1986, Pacific College is home to beautiful campuses and busy clinics in New York, San Diego, and Chicago and a rapidly growing online division. Pacific College features an esteemed faculty with over 200 faculty members from   around the globe, many of whom conduct ongoing research and educate approximately 1,700 students every year.

Pacific College is seeking a dynamic individual for the position of full-time Admissions Representative at our Chicago campus. This position is hybrid, with at least 2-3 days per week required onsite at the Chicago campus.

General Job Summary:

The Admissions Representative is the first point of contact for prospective students responsible for providing information about the profession, the college, our programs, philosophy, features, and benefits of the school. The Admissions Representative must meet the school’s enrollment objectives in an accurate, professional, and ethical manner and work within the contact strategy to reach, connect with, interview, and help prospective students through application and initial registration to Pacific College’s acupuncture and massage programs.

Essential Functions & Responsibilities:

• Conduct interviews and tours and evaluate each prospective ground student based on his/her needs, desires, interests, qualifications, motivations, and commitments, and in accordance with all school and company policies and procedures, all applicable federal and state regulations and all accrediting agencies’ standards and requirements.
• Strive toward admissions targets and maintain satisfactory levels of activity for both the ground and online programs.
• Present information in a factual and ethical manner to prospective students and others regarding school’s programs and tuition and fee schedules, refund policy, payment plans and other college policies and procedures which affect students.
• Assist students through each step of the admissions process from inquiry, document collection, final interviews, New Student Orientation and during the add/drop period of each term.
• Maintain compliance with admissions policies and procedures.
• Refer students as appropriate to Financial Aid or the Bursar for payment plan options.
• Assist prospective students in completing the admissions process in the most efficient and supportive manner, following up weekly on students with pending tasks.
• Assist students with finalization of registration and the enrollment process.
• Represent Pacific College’s programs at various open houses, information sessions, and weekend events, including occasional off-site recruiting and educational events.
• Attend all staff meetings, requested training, stitch meetings and one-on-one coaching sessions with the Director of Admissions.

Job Skills:

Sales Ability and Effective Collaboration: Through effective questioning and product knowledge, guide prospective students through admissions process, build rapport, demonstrate capability, and gain commitment. Promote a collaborative working relationship with other departments to best service the students.

• Follows and respects admissions procedures, activity guidelines including front end activity, customer service expectations, event follow-up, entering notes on student records and other crucial tasks.

Communication: Clearly conveying information and ideas through a variety of collateral to individuals or groups in a manner that engages the audience and helps students understand and retain the information. Maintain active communication with the Finance department, Student Advisors, Deans, etc. as it relates to your student’s needs.

• Organizes the communication in a CRM (Salesforce & CampusVue), maintains student attention, adjusts to the student, ensures understanding, adheres to the accepted conventions, comprehends communication from others.
• Enters data and notes on each interaction with the student promptly, including attempted contact notes and actions.

Customer Focus: Ensuring prospective student’s needs are the primary focus of one’s actions; developing and sustaining productive relationships with both students and through the following key actions:             

Seeks to understand prospective students’ needs, and takes action to meet those needs and concerns, builds collaborative relationships, and uses feedback systems to address prospective students’ needs.

• Follows a documented contact strategy, using CRM tools to attempt to contact, connect, set appointments, interview, and take applications from prospective students interested in programs at Pacific.
• Maintain satisfactory outbound/inbound inquiry calls to help support prospective students. (A minimum of 100 outbound dials per week)

Managing Work (including Time Management): Effectively managing one’s time and resources to ensure that work is completed efficiently through the following key actions:

Prioritizes, prepares, creates daily schedules, leverages resources, remains focused. All tasks should align to the Admissions goals.

Energy: Consistently maintaining high levels of productivity; flexible to working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time through the following key actions:

Maintains stamina, maintains effectiveness, remains open to new ideas and initiatives and is willing to participate in all admissions activities with a positive attitude.

Applied Learning: Assimilating and applying new job‑related information in a timely manner through the following key actions:

Actively participates in learning activities, quickly gains knowledge, understanding or skill, applies knowledge or skill. Creates and implements training, based on sales models, admissions standards and best practices and coordinates training for admissions team.

Initiating Actions: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive with student follow up.

Stress Tolerance: Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization through the following key actions:

Performs other duties deemed necessary and appropriate by admissions leadership and maintains flexibility and resilience as policies and procedures may change.

Education and Experience:

• BS/BA strongly preferred
• Prior Admissions experience or experience in Recruitment/Sales/Customer Service field preferred.
• Knowledgeable/Interest in Holistic Health

Work Environment: The work environment characteristics are representative of those an employee encounters while performing essential functions of the job in a typical office/workstation situation. Able to work sitting or standing at desk and operate a computer using keyboard and reading information on a monitor. Able to assist during campus events, info sessions and open houses, as well as offsite events with setting up and taking down.

Reasonable accommodation may be made to accommodate individuals with disabilities to perform the essential functions.

Salary Range: $25.00 to $28.00 per hour.

Application Deadline/Procedures: To apply, please send your resume to David Frech at [email protected]. The application deadline is May 15, 2026.

We offer the opportunity to work with a dynamic team of holistic, caring professionals. We are committed to creating a diverse community of faculty, staff, and students. Pacific College of Health and Science is an equal opportunity employer. Applicants are considered on their qualifications for the position without regard to  race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Pacific College of Health and Science is one of the oldest and largest accredited institutions training professionals in integrative and traditional Chinese medicine to include acupuncture, holistic nursing, massage therapy, herbal medicine, and medical cannabis. Founded in 1986, Pacific College is home to beautiful campuses and busy clinics in New York, San Diego, and Chicago and a rapidly growing online division. Pacific College features an esteemed faculty with over 200 faculty members from   around the globe, many of whom conduct ongoing research and educate approximately 1,700 students every year.

Pacific College is seeking a dynamic individual to fill the onsite part-time position of Clinic Operations Manager at our Chicago campus. This role is scheduled for 24 hours per week.

Position Overview:

The Clinic Operations Manager is responsible for the day-to-day administrative, financial, and operational management of the College’s teaching clinic(s). This role ensures efficient clinic operations, excellent patient experience, and strong administrative controls in support of the academic mission.

This position focuses on business and operational execution and does not hold primary responsibility for academic oversight, faculty credentialing, or clinical education standards.

Key Responsibilities:

Clinic Operations & Administration

• Manage daily clinic operations, including scheduling, patient flow, and front-desk functions
• Ensure clinics are properly staffed, opened, closed, and maintained
• Coordinate semester transitions and operational readiness

Financial & Administrative Oversight

• Oversee billing, deposits, collections, and cash-handling procedures
• Monitor operating expenses and support cost-effective operations
• Prepare operational and financial reports for campus leadership
• Manage inventories, supplies, and non-clinical equipment

People Leadership & Customer Experience

• Hire, train, supervise, and evaluate clinic administrative staff
• Coordinate with HR and Payroll on hiring, onboarding, and time reporting
• Establish and model high standards of customer service
• Conduct staff meetings, training, and performance management

 Systems, Records & Compliance Support

• Oversee administrative use of the EHR system
• Ensure secure maintenance and disposal of patient records
• Support HIPAA, OSHA, and local regulatory compliance in partnership with clinical leadership

Reporting Relationship:

• Reports to: Campus Director
• Supervises: Clinic Office Manager and clinic administrative staff
• Works closely with: Director of Clinical Education & Compliance

Required Qualifications:

• Bachelor’s degree required (Master’s preferred) or equivalent management experience
  • Degree plus 3–5 years of healthcare, clinic, or professional operations management experience or
  • 5-10 years of healthcare, clinic, or professional operations management experience
• Strong organizational, leadership, and communication skills
• Experience with billing, scheduling, and other software systems

Preferred Qualifications:

• Experience in an academic or teaching clinic environment
• Familiarity with healthcare compliance frameworks

Application Instructions: To apply, please submit a cover letter and resume to Dave Frech, at [email protected]. The application deadline is April 10, 2026.

Salary Expectations: $28.00 – $33.05 per hour

Work Environment: The work environment characteristics are representative of those an employee encounters while performing essential functions of the job in a typical office/workstation situation. Able to work sitting or standing at desk and operating a computer using a keyboard and reading information on a monitor. 

Reasonable accommodation may be made to accommodate individuals with disabilities to perform the essential functions.

We offer the opportunity to work with a dynamic team of holistic, caring professionals. We are committed to creating a diverse community of faculty, staff, and students. Pacific College of Health and Science is an Equal Opportunity Employer. The College celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, pregnancy, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applicants are considered based on their qualifications for the position.

Pacific College of Health and Science is one of the oldest and largest accredited institutions training professionals in integrative and traditional Chinese medicine to include acupuncture, holistic nursing, massage therapy, and herbal medicine. Founded in 1986, Pacific College is home to beautiful campuses and busy clinics in New York, San Diego, and Chicago and a rapidly growing online division. Pacific College features an esteemed faculty with over 200 faculty members from   around the globe, many of whom conduct ongoing research and educate approximately 1,700 students every year.