Patients - New York

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Pacific College, Massage and Acupuncture Clinic

110 William Street
1st Floor
New York, NY 10038

To make an appointment with the clinic, call or email:

Hours of Operation

  • Monday: 9:00am – 5:00pm
  • Tuesday: 9:00am – 9:00pm
  • Wednesday: 9:00am – 9:00pm
  • Thursday: 9:00am – 9:00pm
  • Friday: 9:00am – 5:00pm
  • Saturday: 9:00am – 5:00pm
  • Sunday: Closed

Are you a new patient?

Please download and fill out this paperwork to bring with you for your first appointment:

NEW PATIENT FORM

Please read this updated policy:

Interested in a massage? Clients who have complex medical conditions and histories and are interested in receiving a massage must have consulted with their physicians to obtain clearance for treatment.

See the Massage Medical Clearance Form

Treatment Costs

Acupuncture Treatments / Herbal Consultations

Facial Rejuvenation (1 hr 15 minutes)

Massage Services (60 min massages)

Payment Methods

We accept cash, personal checks, Master Card, and Visa as forms of payment. All returned checks are subject to a $30 fee. (Please note that if two or more checks have been returned from the same party, then we will no longer be able to accept checks from that party.)

Discounts: We offer discounts for seniors (over 60yrs), students with a valid/current ID, military personnel and veterans for acupuncture treatments or herbal consults done by Interns or Licensed Supervisors. At this time there are no discounts for the following: Facial Rejuvenation, Auricular Acupuncture, or Herbs.

Tardiness: We will do our best to accommodate our patients who come late to their scheduled treatment time. Note that our center has the right to forfeit a scheduled appointment if the patient is more than 15 minutes late.

Eating and Drinking: We ask that our patients refrain from eating and drinking in our waiting area.

Children: Children ages 12 and under must be accompanied by an adult at all times. If you are receiving treatment, please provide additional adult supervision.

Pets: No pets are allowed at the Acupuncture Center with the exception of seeing – eye dogs.

Herbs: We are pleased to offer herbal formulas from our in-house dispensary in raw, granular and pill form. The center does not accept returns on raw, granular, or bottled herbal formulas, including sealed packages of herbs. This policy is in keeping with industry standards and legal guidelines.

Off-Site Internship Clinics

The off-site clinics are unique among the learning opportunities offered to students during their educational journey, often changing the way students practice and view themselves as healers. They are an opportunity to be of service to underserved communities while developing confidence in working with populations and conditions of special interest. Students build their resumes with on-the-ground experience at well-known hospitals, health centers and other community-based healthcare organizations. These are rotating internship options: not every site is available every semester.

Working at the off-site clinics is quite different from working at the College’s clinic. Some of the medical sites have limited space or support, while others present students with a very large patient load, requiring flexibility, speed, and precision. Students work side by side with other medical practitioners, presenting opportunities to practice inter-professional communication skills and network for the future. All of the off-site clinics have in common a very grateful clientele, eager to learn more about the professions and willing to cooperate with recommendations.

For more information about these off-site clinics, please call our main campus clinic: (212) 982-4600

Columbia University Health: Medical Services - New York, NY

Acupuncture

Columbia University Health Medical Services provides treatment for college student patients referred by Columbia Health treating physicians and nurse practitioners. PCHS students have the opportunity to treat Columbia students (including athletes) at one of the world’s most renowned institutions of higher learning and research, consistently ranking as one the top five universities in the U.S., for a variety of conditions, including musculo-skeletal injuries and other acute and chronic pain, internal medicine complaints, stress-related symptoms, and a desire to maintain optimal health.

Grand Meridian Clinic - New York, NY

Acupuncture/Herbal

Located in the Kamwo Herb and Tea Company in the heart of Chinatown, the Grand Meridian Clinic sees patients from all over the world who are visiting Chinatown, NY. This off-site provides PCHS students with the opportunity to sharpen herb identification skills, with samples from Kamwo’s extensive collection. An aspect of Eastern nutrition through the preparation of soups and teas for tasting is presented, along with participation in herb processing (i.e. honey-fried herbs, vacuum packing) and observing raw herb prescription filling in the traditional dispensary.

The Institute for Family Health - Sidney Hillman/Phillips Family Practice

Acupuncture

The Institute is a non-profit healthcare provider dedicated to improving access to high quality, patient-centered primary healthcare targeted to the needs of medically underserved communities. Students see diverse patient populations in a bustling, patient-centered practice environment that provides an unparalleled experience for those interested in urban, community-based healthcare. The center currently provides over 80,000 primary care, mental health, and case management visits annually to more than 20,000 patients, regardless of their ability to pay. Because of its excellent public transportation access, the center attracts residents from low-income and medically underserved neighborhoods throughout New York City, including many from lower Manhattan and Brooklyn. Nearly 70% of the center’s patients are women, about 60% identify as black or Latino, and about 35% are uninsured. The center is home to the Institute’s Mount Sinai Beth Israel Residency in Urban Family Medicine, established in 1993, which graduates nine family physicians annually. The Sidney Hillman/Phillips Family Practice also hosts students from an array of disciplines including family medicine, social work, nutrition, and nursing. For more information, visit www.institute2000.org

Joffrey Ballet School

Massage

The Joffrey Ballet School was founded in 1953 to develop and train professional dancers. Throughout its history, the school has remained on the forefront of American dance education. Graduates of the school have gone on to dance for major classical ballet companies, as well as for numerous modern and contemporary companies, both in the United States and abroad. The Ballet Trainee and Jazz and Contemporary programs include dance students of a variety of ages and genders from all over the world. PCHS students have the opportunity to sharpen their orthopedic and sports massage skills while preparing dancers for rehearsals and performances and assisting in post-performance recovery;. dancers may also present with injuries. For more information, visit https://www.joffreyballetschool.com/

New York Harm Reduction Educators (NYHRE) & Onpoint NYC

Acupuncture

NYHRE is an East Harlem and Washington Heights, NY-based non-profit organization devoted to promoting the health, safety, and wellbeing of marginalized, low-income persons who use drugs or engage in sex work as well as their communities, delivering integrated health and social services that promote physical, psychological, social, and spiritual wellness. Rooted in a history of social justice and activism with ACT-UP and Lincoln Hospital Detox, where NADA (National Acupuncture Detoxification Association) was founded, NYHRE fights the stigmas associated with drug use and sex work. Programs and services focus on three key areas: advocacy, outreach and education, and holistic health. Cornerstone services—syringe exchange, education, and outreach—are central to their mission. Harm reduction services also include overdose prevention, counseling services, advocacy work, hepatitis C and HIV testing,

referrals, a safe supportive space for participants, and more. A harm reduction approach means that clients generally present with pain, trauma, and substance use-related conditions. Students should be comfortable working in a harm reduction environment with participants who may be active in substance use and in crisis, which can be challenging. For more information, visit https://onpointnyc.org/

Veteran’s Administration Hospital/Pain Management Center - New York, NY

Acupuncture

This program, a partnership between PCHS and the VA Hospital of New York City, provides acupuncture to veterans. PCHS students perform fast-paced work in conjunction with an integrative medical team and learn electronic charting protocols established by the federal government, which is an employer of both acupuncturists and massage therapists.

Womankind

Massage

Womankind is an NYC-based non-profit organization serving survivors of gender-based violence. Formerly known as the NY Asian Women’s Coalition, the clients served are largely from the Asian diaspora and are provided with social services such as counseling and advocacy to connect with resources. Through a grant from the Massage Therapy Foundation, Pacific College’s Massage Therapy Program Director initiated a program with Womankind to include massage therapy in the services offered to clients. Clients served at Womankind are in various stages of the healing process from traumas. Some experience physical manifestations, others mental health symptoms such as PTSD and anxiety. The massage therapy sessions are trauma informed and help clients to identify and achieve their goals. No gender restrictions. For more information, visit https://www.iamwomankind.org/

Yinova Center

Acupuncture

Yinova is a nationally-acclaimed acupuncture clinic with multiple locations, internationally recognized for their expertise in fertility, founded by Pacific College graduates Jill Blakeway and Noah Rubenstein. They have been featured in the New York Times, Los Angeles Times, Wall Street Journal, Martha Stewart Living, Vogue, Allure, Goop, Pop Sugar and more. For more information, visit Yinovacenter.com

PAST OFFSITE CLINICS

Some of these, closed due to COVID-19 considerations, may re-open in the future.

Beth Israel Comprehensive Cancer Care Center

The Continuum Cancer Center’s West side campus is an outpatient facility that provides treatment for cancer patients, considered a center of excellence particularly for patients diagnosed with head and neck cancer. Their approach to treatment is focused not only on the best of what Western medicine can offer, but also on treating the patient as a whole, guiding them through recovery with yoga, reiki, guided imagery, hypnosis, and creative arts. Students have the opportunity to work with cancer patients during treatment and improve their understanding of cancer.

Bronx Care Hospital Center - Bronx, NY

With more than one million visits annually, Bronx Care Hospital Center is one of the busiest hospitals in New York City. PCHS students provide treatments for both staff and patients in both general medicine and in hematology-oncology, treating conditions such as sickle-cell anemia amongst others.

Fortune Society

The Fortune Society’s mission is to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. Students treat clients with community style acupuncture providing trauma informed care. http://fortunesociety.org/

Housing Works - New York, NY

Acupuncture

PCHS students treat transgender, gender-fluid, and other underserved populations in a public health setting. Housing Works is a healing community of people living with and affected by HIV/AIDS. A comprehensive array of services have been provided to more than 30,000 homeless and low-income New Yorkers since 1990, believing that providing stable housing and healthcare is the first step toward living a long and healthy life. For more information, visit https://www.housingworks.org/

Initiative for Women with Disabilities, NYU Langone Hospital for Joint Diseases - New York, NY

The IWD is a multi-disciplinary women’s center, providing medical/gynecological services, educational advocacy, and social service programs. Pacific College students will have the opportunity to introduce both acupuncture and massage to women with disabilities and chronic conditions. Pacific College students working at this site must possess patience, compassion, and professionalism, for a unique learning experience. https://nyulangone.org/locations/initiative-for-women-with-disabilities

NYU Lutheran Medical Center Brooklyn, NY

Labor & Delivery

In this intensive shift, students are introduced to the main medical and practical dimensions of practicing acupuncture in a hospital labor and delivery setting. Clinically, students learn to read contraction/fetal heart rate monitors and become grounded in the use of acupuncture, acupressure, and other techniques for labor and delivery, as well as some prenatal and postpartum considerations.

Acupuncture in Neurological and Orthopedic Rehabilitation

Clinically, students gain a thorough grounding in the use of acupuncture for acute and sub-acute stroke care, as well as other neurological conditions such as traumatic brain injury, multiple sclerosis, and Parkinson’s disease. Students also use acupuncture for pain complaints in neurological patients, as well as those suffering from trauma and recovering from surgery.

Yonkers St John’s Hospital 30-day Detox Program

Saint John’s Riverside Hosp/Park Care is a drug rehab program providing detoxification with hospitalization or inpatient care. Persons with HIV or AIDS and criminal justice clients are supported for this New York drug treatment center.

Patient Policies & Procedures

Appointments: Each patient is allowed to hold three (3) appointments at a time.

24 Hour Cancellation Policy: If you need to cancel an appointment, we require 24 hours advance notice. You may leave a message on our after-hours voicemail. We schedule appointments for over 120 interns and practitioners, many of whom have a waitlist of patients. Advance notification allows us to offer an appointment to a patient on their waitlist. 2 free cancellations are allowed per patient per year; all cancellations from the 3rd on are subject to the full appointment fee. Missed appointments and all cancellations less than 24 hours in advance are also subject to the same fee.

Confirmation Calls: Upon request, your appointments are confirmed the day before (For Monday appointments, the calls are made Saturday.) If you do not receive a call please call the center to confirm your appointment.

Cell Phone Use: We try to keep the center area free of noise and other distractions. In consideration of our patients, cell phone use is prohibited in the clinic area.


Interested in becoming a licensed massage therapist or acupuncturist? Learn more about our massage school and acupuncture school.

“I have always been the type of person who just couldn’t find ways of seriously relaxing. I tried yoga, various forms of meditations, hypnotism, [but] acupuncture brings me euphoric, blissful sense of relaxation where I lose track of time, sounds, thoughts in my head, and pain. Acupuncture is a fascinating art and science and my practitioner was a consummate professional and delightful spirit. I’ll pump my fist in the air whenever I learn she’s opened up her own treatment office or center!”

-Rob Lane

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