Pacific College of Health and Science is hiring for the Federal Work Study (FWS) position of Clinical Operations Assistant at our New York campus.
General Job Summary:
The Clinic Operations Assistant supports the daily operations of the Integrative Health Clinic while gaining practical experience in healthcare operations, patient relations, clinic administration, and professional communication. Working alongside clinic staff, students, and faculty, the FWS student contributes to a welcoming, organized, and professional teaching-clinic environment while developing transferable workplace and healthcare operations skills.
Essential Functions & Responsibilities:
- Welcome and direct patients, assist with patient flow, and help create a positive and professional patient experience.
- Prepare treatment rooms, restock supply and storage areas, and help maintain organized, clean, and welcoming clinic spaces.
- Work alongside clinic staff, student interns, and clinical faculty to support communication and coordination across clinic areas.
- Assist with filing, scanning, data entry, Microsoft Office and SharePoint tasks, and other clinic administrative projects.
- Participate in inventory activities, quality-improvement projects, clinic events, and operational initiatives.
- Learn and apply professional standards related to healthcare operations, confidentiality, teamwork, communication, organization, and customer service.
- Gain exposure to the day-to-day operations of an integrative healthcare teaching clinic and contribute to projects that support the clinic’s patients, students, and educational mission.
Minimum/Required Qualifications:
- Eligible for Federal Work Study.
- Professional, reliable, organized, and customer-service oriented.
- Strong communication and interpersonal skills with an interest in learning within a healthcare and educational environment.
- Comfortable learning new technology, working collaboratively, taking initiative, and maintaining confidentiality.
- Maintain SAP and enrollment requirements.
- Maintain good behavioral standards and code of conduct
- Report to work as scheduled, accurately record hours worked, and submit timesheets by established deadlines.
- Follow institutional policies and procedures.
- Maintain professionalism and confidentiality.
- Notify supervisors of schedule changes.
- Prioritize academic responsibilities.
- Maintain records confidentiality
Work Environment: The work environment characteristics are representative of those encountered while supporting a busy teaching clinic and typical office/workstation setting. The position may involve sitting or standing at a desk, operating a computer using a keyboard and monitor, walking between clinic areas, and performing various organizational tasks.
Rate of Pay: $17.00 per hour
Application Deadline/Procedures: To apply, please send a cover letter and resume to Dr. Matthew Zimmerman at [email protected]. The application deadline is September 11, 2026.
Reasonable accommodation may be provided to assist individuals with disabilities to perform the essential functions.
We offer the opportunity to work with a dynamic team of holistic, caring professionals. We are committed to creating a diverse community of faculty, staff, and students. Pacific College of Health and Science is an Equal Opportunity Employer. The College celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, pregnancy, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applicants are considered based on their qualifications for the position.
Pacific College of Health and Science is one of the oldest and largest accredited institutions training professionals in integrative and traditional Chinese medicine to include acupuncture, holistic nursing, massage therapy, and herbal medicine. Founded in 1986, Pacific College is home to beautiful campuses and busy clinics in New York, San Diego, and Chicago and a rapidly growing online division. Pacific College features an esteemed faculty with over 200 faculty members from around the globe, many of whom conduct ongoing research and educate approximately 1,700 students every year.