Pacific College of Health and Science is hiring for the position of Clinical Services Manager at our NY campus.Â
General Job Summary:
The Clinical Services Manager reports to the Director of Clinical Services. This role assumes a leadership role within the functioning of the clinic and helps to oversee the clinic staff. The Clinical Services Manager is responsible for the operation of the clinic under the guidance and supervision of the Director of Clinical Services.
Essential Functions & Responsibilities:
- Complete daily deposits and management clinic cash flow.
- Checks for accuracy in daily ledger and clinic finances.
- Complete and maintain financial spreadsheets for CFO.
- Help to coordinate the workflow of clinical services with other campus departments.
- Order clinical supplies and maintain clinical inventory.
- Train staff in clinic policies and procedures.
- Schedules and approves timecards of reception staff.
- Monitors patient flow and assures clinic office is adequately staffed.
- Supports clinic services assistants in their duties, including greeting and checking out patients, answering questions, scheduling, receiving payments, and managing communications.
- Communicates frequently with the college DCS regarding clinic business and policy determinations and the smooth flow of activities in the clinic and brings all issues to DCS attention.
- Ensures HIPAA and FERPA compliance at all times.
- Observes condition of supplies, and addresses equipment repairs as needed.
- Tracks and completes any injury reports as necessary.
- Performs administrative and housekeeping responsibilities during each semester break.
Minimum/Required Qualifications:Â
- 2+ years’ experience in a medical environment.
- 3+ years’ experience in customer service, hospitality or office management.
- Excellent written and verbal communications skills.
- Excellent customer service skills.
- Strong ability to resolve conflicts in a compassionate and courteous manner.
- Solution-oriented, with the ability to troubleshoot various issues.
- Works well individually and as a team member.
- Ability to listen and learn from others.
Desired Qualifications:Â Â
- Previous experience with EHR software
- Understanding of HIPAA and FERPA requirements
- Foreign language, Spanish preferred
Work Environment
The clinic is a fast-paced, rewarding environment which will include a typical office. Able to work sitting or standing at desk and operate a computer using keyboard and reading information on a monitor.
Application Deadline/Procedures: The application deadline is September 6, 2024. To apply, please send a cover letter and resume to Kellie Knight at [email protected].
Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.
Salary Range:Â $23 – $25/hour
Pacific College of Health and Science is one of the oldest and largest accredited institutions training professionals in integrative and traditional Chinese medicine to include acupuncture, holistic nursing, massage therapy, herbal medicine, and medical cannabis. Founded in 1986, Pacific College is home to beautiful campuses and busy clinics in New York, San Diego, and Chicago and a rapidly growing online division. Pacific College features an esteemed faculty with over 200 faculty members from   around the globe, many of whom conduct ongoing research and educate approximately 1,700 students every year.
We offer the opportunity to work with a dynamic team of holistic, caring professionals. We are committed to creating a diverse community of faculty, staff, and students. Pacific College of Health and Science is an equal opportunity employer.
Applicants are considered on their qualifications for the position without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status, disability, veteran status, or any other personal trait protected by federal, state, or local law.Â